These Conditions of Sale govern all contracts for the Sale or Supply of Goods by PowerFix Direct (“the Company”)

1. General Unless otherwise agreed in writing by the Company, these conditions shall supersede any earlier conditions of sale and shall override any terms or conditions stipulated, incorporated or referred to by “the buyer” during the course of negotiations up to the enforcement of the contract.

2. Risk

Risk of loss or damage to the goods shall pass to the buyer on delivery.

3. Payment  

Payment is required at point of order. 

4. Claims and Return of Goods

You have the right to cancel your order within 7 working days from the day after you receive the goods ordered without your having to give a reason. In order to exercise this right during this cooling off period you must confirm the cancellation during the cooling off period by email or fax and quote the despatch note number. In the event of your exercising this right we will arrange collection of the goods from you and the cost of returning the goods is the only charge that we will levy against you and all other payments made by you will be returned by us to you within 30 days of our receiving notification of cancellation from you in the manner specified.

Where goods have been damaged in transit you should notify us of this fact within 7 working days of the delivery of the goods to you and you should do this by email or fax quoting the despatch note number and indicate in such communication whether you would like us to despatch a replacement to you. If you do not elect to have a replacement we shall refund the whole of the money paid by you within 30 days of your notification of the damage provided that we are satisfied on the return of the goods that they were damaged in transit to you. We will then arrange the collection of the goods from you.

Products returned for refund must be in the condition they were in when they were delivered and in their original packaging.

Our Returns Policy does not affect your statutory rights as a consumer

5. Supply of Alternative Goods

The Company reserves the right to substitute a product specification to an equivalent quality without prior notice.

7. Law

These Conditions shall be governed by and construed in accordance with the English Law.